Privacy Policy

1. Introduction

This Privacy Policy describes how garysiu.one (a Hong Kong sole proprietorship) and Gazeteam Labs Limited (a Hong Kong incorporated company) (collectively, "we," "us," or "our") collect, use, and disclose information. This policy applies to visitors of our website and clients of our Intelligent Workforce and AI Automation services.

2. Information We Collect

We collect information in the following ways:

• Information You Provide: When you request a Strategy Call, contact us, or engage our services, we collect your name, corporate email, phone number, and details regarding your business operations.
• Automated Information (Website): We collect log data and usage metrics (e.g., IP address, browser type, interaction data) via cookies to secure and optimize our website.
• Interactive Features: If you interact with an AI chatbot or automated assistant on our website, we will collect and store records of that correspondence to answer your inquiries and improve our models' accuracy.
• Enterprise Data (Client Engagements): For clients under formal contract with Gazeteam Labs Limited, we securely process proprietary business data, contracts, and internal communications necessary to build your custom Retrieval-Augmented Generation (RAG) architecture.

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our consulting and AI automation services.
• Communication: To communicate with you regarding proposals, security updates, and administrative notices.
• Security & Fraud Prevention: We utilize log information (such as IP addresses and browsing behavior) based on our legitimate interests to monitor website security, prevent fraudulent activities, and ensure the integrity of our systems.

4. AI Data Privacy & RAG Architecture

We respect your proprietary data. Client data ingested into custom RAG architectures or AI agents is tightly isolated. We do not use your private, proprietary enterprise data to train public foundational AI models, nor do we allow our third-party LLM providers to use your API-submitted data for model training.

5. Sharing and Disclosure

We do not sell your personal data. We may share information:

• Between our Entities: Between garysiu.one and Gazeteam Labs Limited for seamless service delivery.
• With Service Providers: Trusted cloud hosting, API providers, and analytics vendors under strict confidentiality agreements.
• Business Transfers: If garysiu.one or Gazeteam Labs Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction based on our legitimate business interests.
• For Legal Reasons: If mandated by Hong Kong law or to protect our legal rights.

6. Data Security & Retention

We implement CFO-grade technical and organizational measures to protect your data against unauthorized access. We retain data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Privacy Rights

Under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), you have the right to request access to and correction of your personal data held by us. Depending on your global location (such as under the GDPR or CCPA), you may also have the right to request that we restrict the processing of your data, or request data portability (receiving your data in a structured, machine-readable format to transfer to another organization).

To exercise these rights, please contact us at: gary@garysiu.one